Below is a list of Frequently Asked Questions about our products, services, and design process. Please call or message us for further assistance.

Do you have a sales representative in my area?

We have a network of reps and distributors throughout the US and Canada as well as an in-house sales force. Contact us with your request and we will connect you with an expert in your area.

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Do you have racking and conveyors in stock?

All storage racks and custom material handling systems are made to order in our plant in Commerce City, Colorado.  The engineering and design complexity dictates Sheet Racks, SpaceSaver Racks, and Conveyor Systems production times.

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Can I see Steel Storage Systems racks in person?

We have thousands of installations around the world and can arrange for you to visit one near you. View our case studies to learn how our storage and handling systems suit various applications.

View case studies

How do I load and unload material from Steel Storage racks? 

We recommend the use of overhead cranes exclusively for loading and unloading material from SpaceSaver Roll-Out Cantilever Racks. Standard Roll-Out Sheet Rack Models compliment overhead crane handling methods. Our forklift-loading Roll-Out Sheet Rack Models allow forklift access to material from the backside.

Learn more about Rear-Load Roll-Out Sheet Rack Models

Can I have a custom steel storage rack built?

We can modify Sheet Racks and SpaceSaver Cantilever Racks to meet unique client applications. Sheet Rack customizations include special drawer sizes and clearances, space-saving fold-in side-frames, forklift-loading models, and more. SpaceSaver Roll-Out Racks are modular in design and we offer several standard and custom sizes with accessories to increase storage density and organization.

Will Steel Storage Systems conduct a site visit to design a custom steel storage rack or conveyor?

Yes, we are dedicated to learning the specifics of your application and designing a safe and effective storage or handling solution that fulfills your material handling objectives. Contact us to learn more.

Learn more about our design process

How are Steel Storage Systems racks shipped?

SpaceSaver Cantilever Racks and Sheet Metal Racks are shipped knocked down on a flatbed carrier.

How do I install Steel Storage Systems racking?

Racking systems typically take two skilled people 4-6 hours to assemble one unit. Detailed installation instructions are included with every rack shipment. We can arrange for a qualified service technician to supervise or conduct the installation on location for further assistance.

Do you provide steel storage rack installation by trained professionals?

Yes, we have skilled technicians available for both installation supervision and complete installation services for all Steel Storage Systems racking and conveyor products.

Learn more about our installation services

Do your conveyors serve processing equipment?

We tailor our conveyors to serve metal processing machinery such as saws, shotblasters, tube lasers, cut to length (CTL) and fabrication lines. 

Learn more about our Conveyors

Do you sell parts for racking repair, service, and maintenance?

We supply parts for all Steel Storage Systems products. Most are in stock.

Submit a parts inquiry

What sets Steel Storages Systems apart from the competition?

Our unique, collaborative relationship with our customers and hands-on experience is what sets us apart in the industry.